Please use our new support site for setup assistance, walk-through's, frequently asked questions, and more! If you are unable to find what you need here, please contact us at 1.86MEGAGATE.
NOTICE:
MegaGate is aware of a potential phishing/spam email that has been sent to sporadic users this evening. This email, as shown below, asks the user to login to their account and increase security. This email did not originate from MegaGate and the link does not direct the user to the MegaGate website.
MegaGate takes attempts to obtain customer information very seriously and is currently investigating the source of the scam.
Please contact Customer Support should you have any questions should you receive this in your inbox.
Thank you for your continued support of MegaGate Broadband.
The following information was included on customer invoices dated May 2012:
Hurricane Season is just around the corner. Are you prepared? Are your critical business systems and data safe? Call MegaGate now to learn why our hardened data center should be part of your business continuity plan.
Be sure to check out our new look at MegaGate.com.
Be sure to follow us on Facebook and Twitter.
Please be aware of an email sent on 02/09/2012 to some MegaGate customers. The email appears to be from the “MegaGate Webmaster” but it directs the customer to an address ending in dhaka.net
It reads as follows:
This is to inform you that we have carried out maintenance on your email account and so therefore you cannot be able to receive or read new messages in your inbox until you complete the maintenance process. To complete the maintenance on your email account, please kindly login to our message center within the next 24hrs so as to avoid any problem with your email account.
This is a spam/phishing attempt and is not a legitimate notice from MegaGate Broadband.
Dear MegaGate Web Hosting Customer:
Recently we have seen a marked upswing in the number of cyber-attacks against various web sites on the Internet. Generally, these attacks are against web sites with software that has not been kept up to date with the most current versions.
As hackers break through the security protocols in web site management software, the companies that write the software incorporate newer and more secure protocols into their systems. In order to stay protected against malicious hacker attacks, it is essential that you keep your software up to date.
A common myth is to think that it is less expensive to not update software because upgrades or new licenses have fees associated with them. However, the cost of a hacked website can become very expensive very quickly. A clean-up of a hacked website can easily cost $1,000, and if sensitive data is involved or databases have to be restored, this amount could easily become $10,000 or more. If customers’ private data (credit card numbers, social security numbers, other private information, etc.) is stolen as part of that attack, the amount of liability a company could incur could be devastating financially and cause irreparable damage to customer loyalty and trust.
Each MegaGate Web Hosting customer is responsible for ensuring that their website is secure against attacks from hackers. If you have hired a web site development company to build your site for you, we strongly recommend contacting them to make certain your site is safe and up-to-date. As always, MegaGate will be happy to answer any questions you might have concerning website protection or any other questions you might have regarding your site.
Please feel free to contact our Customer Support Department anytime Toll Free at 1-86-MEGAGATE or online at css@megagate.com.
Thank you for your business and your continued support of MegaGate Broadband.
